Contact Us

We’re here to help! At Valloré, your satisfaction is our top priority, and we’re always happy to assist with any questions or concerns you may have. Whether you need help with an order, have a question about our frames, or simply want to know more about Valloré, feel free to get in touch with us using the methods below.


How to Reach Us

1. Email Us

For general inquiries, order assistance, or any other questions, email our customer support team at:

📧 support@vallore.com

We strive to respond to all emails within 24-48 hours.


2. Social Media

Feel free to reach out to us on social media for quick responses or to follow our latest updates and promotions.

Our team is active on social media and available to answer any questions you may have through DMs.


Common Questions?

You might find the answer you’re looking for on our FAQ Page. We’ve compiled answers to some of the most frequently asked questions about shipping, returns, and more.


Return and Warranty Inquiries

If you're reaching out regarding a return or warranty issue, please visit our Returns Page for more details on how to initiate the process. We offer a 30-day return policy and a 12-month warranty on all frames.


Business Hours

Our support team is available:

  • Monday to Friday: 9:00 AM – 6:00 PM (GMT)
  • We respond to inquiries within 24-48 hours on business days.

Mailing Address

For any correspondence or returns, you can send items to our mailing address:

📍 Valloré
[Your Business Address]
Manchester, UK


We look forward to hearing from you and assisting with your inquiry. Thank you for choosing Valloré!